Privacy policy

 

Last updated: 24th Sept, 2026

 

At The Postpartum Edit, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share information when you interact with our website, place an order, or contact us.

By using our website or services, you agree to the practices described below.


Information We Collect

When you place an order, or contact us, we may collect:

Your name

Contact details such as email address and phone number

Shipping address

Payment confirmation information

We only collect information that is necessary to process orders, provide support, and communicate with you.


How We Use Your Information

Your information is used solely to:

Process and fulfil orders

Communicate order updates and delivery information

Respond to queries and support requests

Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties.


Payments & Data Security

All payments are processed through secure, trusted payment gateways.
The Postpartum Edit does not store or have direct access to your full payment details.

We take reasonable steps to protect personal information from unauthorised access, misuse, or disclosure.


Sharing Information with Third Parties

Your information may be shared only when required to:

Fulfil deliveries through courier or rider services

Process payments through payment providers

Comply with legal or regulatory requirements

Information is shared strictly on a need-to-know basis.


Community Content, Feedback & Awareness Sharing

As part of learning, growing, and creating awareness, The Postpartum Edit may occasionally share:

General reviews or feedback

Common concerns or complaints

Service or process learnings

When doing so:

All identifying details are removed

No names, contact details, order numbers, or addresses are shared

Content cannot be traced back to any individual

Shared content is always anonymous and used respectfully for awareness or improvement purposes.


Social Media & Direct Messages

Messages sent via social media or email are treated as private communication.

We do not repost messages, screenshots, or conversations without removing identifying information or obtaining explicit consent.


Data Retention

We retain personal information only for as long as necessary to:

Complete orders 

Provide customer support

Meet legal, accounting, or compliance requirements

Data is securely discarded once no longer required.


Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data, subject to legal obligations

Requests can be made by contacting us at the email below.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.


Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: contact@thepostpartumedit.com