About The Postpartum Edit
FAQs
Have a question? Please see below for answers to common questions from customers.
The Postpartum Edit is a small, mother-run space dedicated to making postpartum and all of motherhood feel less overwhelming. We combine lived experience with carefully chosen products and educational content to support mothers in a gentle, honest way.
TPE is run by Khadija (me) a two-time C-section mama and now an ex-exclusive pumper. Every product and piece of content is shaped by real experience, not trends or marketing scripts.
This space was built after navigating postpartum alone and realising how few resources existed for mothers in Pakistan. Everything here is designed to make the journey easier, softer, and more informed for the next mother.
Every item is selected with intention. If it is listed on TPE, it is something that has helped me personally or is trusted by mothers whose experiences I value. Nothing is added just to “fill the store.”
No. TPE is fully independent. This allows us to choose products based on quality and usefulness, not sponsorships or partnerships.
Orders & Payments
You can place an order directly through our website. Add the items you need to your cart, enter your details, and complete checkout. We also take orders through WhatsApp or Instagram.
We accept bank transfers and online payments. Cash on delivery is currently unavailable. In the case you have no means to make an online payment, we make exceptions for COD orders subject to taxes applicable on them.
Our stock is limited, and many items sell out quickly. To keep things fair for all mothers, orders that remain unpaid after 24 hours are automatically cancelled. We hold items on Instagram for a maximum of 2 hours, during sales we can not hold items at all.
We cannot hold or reserve items without payment, as this affects the availability for other mothers in need.
If your order has not been processed yet, you can reach out and we will do our best to assist. Once an order is packed or shipped, we are unable to make changes.
In rare cases where inventory overlaps, we will inform you immediately and offer an alternative or a refund for the unavailable item.
Shipping, Delivery & Tracking
We deliver all across Pakistan.
Standard delivery usually takes 2–5 business days depending on your city.
Delivery for pre-order items is between 3-3.5 weeks at least.
Same-day delivery may be available within Lahore. Subject to distance from our location. We offer same-day deliveries for addresses within 10km radius of the location, in the case you're out of the assigned location & still need immediate delivery, you can choose to pay the ride fee yourself and we can send the package. For bigger items like breast pumps & gear, we can't send those via local riders to ensure their safe delivery.
Our flat shipping rate is 400PKR all over Pakistan. We might ask extra delivery fee incase your order is above a certain weight limit or requires insurance. This applies to breast pumps as well.
Courier delays can happen due to weather, load, political disturbances or routing issues. If your parcel is taking longer than expected, feel free to reach out and we will follow up on your behalf.
Contact us within 4 hours of receiving your parcel, and we will assist immediately.
Returns, Refunds & Exchanges
For safety and hygiene reasons, all sales are final. We do not accept returns or exchanges on any products. We are unable to accept returns for items ordered incorrectly. Please review product details carefully before placing your order, and feel free to message us if you need guidance.
Refunds are only issued if an item is out of stock or unavailable after purchase. All other sales are final. We also offer refunds if you received a damaged or expired item, subject to photo proof within 2 hours of receiving order.
If your order arrives damaged, please contact us within 2 hours with photos of the product and packaging. We will assist you immediately.
Product Information
Yes. All products are sourced from trusted suppliers in the UAE, and other verified locations. We do not sell replicas, used items (unless listed under preloved category), or unverified stock. Proof of purchase can be requested.
No unless they are listed specifically under the Pre-Loved category. All main-store items are brand new, sealed, and unused.
During shipment, some items might come damaged (just the outer boxes) and will be mentioned beforehand with a possible reduced price.
Privacy, Safety & Transparency
No. Your information is confidential and never shared.
Your name, number & address details are NEVER shared with anyone except the couriers.
We do sometimes share reviews & messages on our platforms for awareness but blur out all identifying details so nothing can be back-tracked to you.
Yes. All payments are processed through trusted, secure channels. We use Alfalah's Payment Gateway for payments captured online. We never store your payment details.
PR, Collaborations, Wholesale
We accept limited collaborations and only with businesses whose products align with our values and mothers' needs.
Please contact us with your proposal. We review each request carefully to maintain authenticity and trust on the page.
Not at this time. We do not currently offer wholesale supply. The items available in-stock are in very limited quantities and intended for personal use, we do not allow bulk purchase and resale of items from our inventory. Breach of policy can result in public flagging.
Pre-loved Category
If you're looking for details about our Pre-Loved process, listings, or seller guidelines, everything is explained on our Pre-Loved FAQs page.
Still have questions?
Just send in a message, truly, no question is too small when you’re navigating motherhood. Always here to help with orders, products, or anything you need guidance on. You’re always welcome to talk, vent, cry, or simply express what you’re feeling. I still handle this page personally because I want you to feel safe reaching out. And even if, in the future, the team grows, you can always ask for me directly. You’ll always have a way to contact me privately for complete confidentiality. This is a trusted space, and you’ll always have a safe corner here.

